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Should we use AI transcriptions?

Updated: Dec 18


AI transcriptions- pros and cons


Have you ever wondered how hours of videos or movies are turned into captions? It’s a tedious job for stenographers and transcriptionists. But AI transcription is here to change that. It aims to make transcription faster and more cost-effective across industries like business, education, and media. 


But is it too good to be true? While AI transcription offers speed and savings, it also has its challenges. In this blog, we’ll explore the pros and cons to help you decide if it’s the right choice for you. 


Technology Behind AI Transcription 


AI transcription depends on Speech-to-text (STT) methods, Natural Language Processing (NLP), or Automatic Speech Recognition (ASR). These train models on vast datasets include diverse audio samples, language patterns, and contextual variations. AI transcription systems use deep learning frameworks to identify different accents, speech speeds, background noises, and multiple speakers. With regular training and feedback, these models become reasonably accurate at understanding spoken language in written text. 


Why AI Transcriptions Are Popular 


The increasing popularity of AI transcription is due to the following factors: 

  • Speed: AI can transcribe audio much faster than manual methods, saving time. 

  • Cost-Effectiveness: Automated transcription services are usually more affordable than human transcription services. 

  • Accessibility: AI transcription makes audio content available to people with hearing difficulties and noise-sensitive environments. 

  • Integration: Many AI transcription software can easily integrate with existing infrastructures and tools, improving workflow efficiency. 


Pros and Cons of AI Transcription 


Pros 
  • Speed: AI transcription software tools enable quick processing of audio files into text in the same or different languages than the input file. 

  • Cost Savings: Automation by transcription software is generally cheaper than hiring human transcribers as it reduces the effort of the QA transcriptionist. 

  • Scalability: AI tools can simultaneously handle large volumes of audio data, making them suitable for companies needing bulk processing. 

  • Accessibility: Enhances participation for individuals who are hard of hearing. 


Cons 
  • Accuracy: AI must still work on complex speech, strong accents, or technical jargon. AI systems are only as good as the data they are trained on. The output may be biased if the data lacks representation of particular dialects or accents. 

  • Nuance and Context: AI can miss subtleties such as tone, emotion, or implied meanings. 

  • Background Noise Distinction: Speech-to-text (STT) systems often fail to differentiate between background noises and actual speech. This can lead to unnecessary transcription of irrelevant sounds and expressions. 

  • Filler Words and Redundancies: AI transcriptions can include filler words like “um,” “uh,” or repeated phrases requiring a transcriptionist or QA professional to clean and organize the content, ensuring it is polished and coherent. 

  • Multiple Speakers and Low Volume Issues: AI can struggle to pick up speakers with lower volume or softer voices in conversations involving numerous people. This leads to incomplete or biased transcriptions where only louder voices are recorded and transcribed. 

  • Privacy Concerns: Processing sensitive information through AI transcription raises concerns about data security. 


Industries that can benefit from AI Transcription 


AI transcription is making a significant impact in multiple sectors: 

  • Education: Facilitating online lectures with transcriptions makes content searchable and supports students with disabilities. 

  • Healthcare: Helps doctors with patient documentation by transcribing voice notes of consultation. 

  • Legal: Assists in documenting court proceedings with legal records and depositions. 

  • Media and Entertainment: Speed up the creation of subtitles and captions for videos and podcasts to enable accessibility. 


Key Points for Using AI Transcription 


Before implementing AI transcription solutions, consider these points: 

  • Accuracy Needs: For high-stakes projects, human review may still be necessary. 

  • Data Security: Ensure the service complies with privacy regulations, especially when handling sensitive information. 

  • Integration Capabilities: Confirm that the tool fits seamlessly into your existing workflows. 

  • User Training: Provide training to maximize tool effectiveness and address potential issues. 


AI or Human Transcription? 

AI transcription is appealing due to its speed and affordability, making it an excellent option for many use cases. However, human transcription is essential for cases where accuracy and understanding of context are critical. A balanced approach to using AI and human input can optimize efficiency. 


Textar provides the best of both worlds, combining the efficiency of AI-based transcription with human expertise for quality assurance. Textar ensures that the final product retains the human understanding of cultural context, nuances, and emotions that AI alone can miss by including human review.


This approach improves the accuracy of the transcription. It reduces the workload for human transcriptionists, as they can focus on refining and perfecting the text rather than typing out each word. The result is a seamless blend of AI speed and human insight that saves time while maintaining top-notch quality. 


Want to make transcriptions faster and cost-efficient? Contact: sales@timbel.net

 

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